When the carousel came up empty I photographed the tag and boarding pass, filmed the empty belt and saved the delivery receipt, then bundled everything into one clear packet before filing a claim. I submitted the report through away luggage where the local trace team verified scans, flagged the tag for priority routing and arranged delivery to my hotel. They kept me updated with a delivery window and tracking. The bag arrived in time for the session, and having crisp evidence plus a specific delivery request made the whole process move fast.
Benefit Mebli
Ward Tony