When I helped my aunt set up her new streaming box, MSNBC wasn't showing correctly in the live guide. We looked up https://msnbc.pissedconsumer.com/customer-service.html and got a contact number for technical support. The person on the other end was polite, asked a few quick questions, and walked us through a reset that fixed the issue in under ten minutes. We didn’t need to escalate or wait long, which surprised me for a weekend. If it stays this simple, I’d use their support again without hesitation.
Van Vidle