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Google Nest Thermostat Support Failure

pred 1 mesecem

Ward Tony

I installed a Google Nest thermostat, but it wouldn't connect to Wi-Fi. I called their support at (855) 888-8209 and waited on hold for over 30 minutes. The representative couldn't resolve the issue and suggested I contact my internet provider. I then tried their live chat, which provided scripted responses that didn't address my problem. I searched https://google-nest.pissedconsumer.com/customer-service.html and found others with similar experiences. Eventually, I returned the product and opted for a different brand with better support.

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Van Vidle

pred 1 mesecem

Appreciate it big time. I was literally stuck on this all day.

Katie Syewart

pred 1 mesecem

I purchased a Google Nest thermostat to better control my home's temperature. After installation, the device failed to connect to Wi-Fi, rendering it useless. I contacted Google Nest customer service at (855) 888-8209, but the automated system provided no resolution. I also attempted to use their live chat, but the responses were generic and unhelpful. This situation has left me frustrated and questioning the reliability of their support. Has anyone else experienced similar issues with Google Nest's customer service? How did you resolve the problem?