I urgently needed to get an extract from the records, a national service, I think everything will be official and fast. But the payment froze, and the site returned an error. On https://vitalchek.pissedconsumer.com/customer-service.html I saw that the situation was widespread. I contacted support, they clarified that the matter was in the bank. In a couple of hours everything was processed - and a duplicate was removed. It is always useful to have a backup plan....
Marcus Rull