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What to do if a damaged product arrives

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If a damaged product arrives, it’s important to document the issue right away—take clear photos, keep the packaging, and contact the seller or customer support as soon as possible. Detailed info about how to handle these situations can be found in the review on Damaged return goods policies which covers timelines, evidence requirements, and what to expect during the return or refund process.


Comments (1)

Sanny Kolliner

Sanny Kolliner

1 month ago
Quick reaction matters when a damaged product arrives. I’ve dealt with this myself — the item showed up with a crack, and acting fast by taking photos and keeping the packaging was the only reason I managed to process the return without delays.






Quick reaction matters when a damaged product arrives. I’ve dealt with this myself — the item showed up with a crack, and acting fast by taking photos and keeping the packaging was the only reason I managed to process the return without delays.








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