Hi! After noticing my dog came home only with a haircut, I looked into similar customer experiences via pawfect house reviews to find feedback on how others resolved service gaps. I saw that sending a message containing appointment date, groomer’s name, and photos showing missing services all at once often led to a quick response. I applied that method—attached clear photos of nails and ears, included the appointment reference, and politely asked for next steps. Less than 24 hours later, Pawfect House reached out offering a complimentary trim and cleaning the following day. Providing full context and visual proof upfront appeared to trigger effective and timely follow-up.
Benefit Mebli
Alex Haliabarda